iQ provides identity theft recovery services to checking account holders at no additional cost. You also have the option to add additional protection for yourself and your family or recommend to a friend. All packages include Fully Managed Recovery and Lost Document Replacement, plus other proactive identity fraud detection and recovery benefits.
If you become a victim or suspect identity theft for any reason, simply let us know. You do not have to confirm identity fraud before seeking assistance. We will put you in touch with a professional Recovery Advocate who, depending on your identity fraud incident, will:
This service covers all types of identity fraud, even if it is not related to your account(s) with iQ Credit Union. Types of identity fraud covered include: credit/debit card fraud, tax fraud, employment fraud, government documents and benefits fraud, medical fraud, and any other identity fraud recognized by the Federal Trade Commission. (Please refer to Terms and Conditions for details.)
If you have an important document that has been lost, stolen, or destroyed as a result of an identity theft incident or information compromise, we can help. Just let us know and we will refer you to a professional Recovery Advocate who will work with you to replace your missing documents, including credit cards. Your Recovery Advocate will work with you to contact creditors, cancel the compromised information, and obtain replacement documents.
What do I do if I think my identity is stolen? Contact iQ Credit Union immediately at 360.695.3441.